• Point-of-sale product artwork showing all artwork panels of the packaging and any printed supporting materials supplied with the product.

Please only upload low-resolution product artwork as it is for identification purposes, either: pdf / jpeg / jpg / png / psd.

If your product has a market compliance mark (e.g., UKCA or CE mark), then you have a mandatory requirement to hold on file either a self-declaration to a specified format or a declaration provided by a notified body depending on your product and legislation requirements.

It is encouraged to hold a supplier voluntary declaration, as this helps to demonstrate due diligence and if your product is investigated, it helps provide assurance that your product and filing are in good order. The idea is to answer and satisfy the market authorities as quickly as possible.

1. Bill of Materials (BoM) which provides a breakdown of the materials and quantity involved in the construction of the product up to the point-of-sale packaging. It assist with confirming the current substantiation on file addresses the product as a whole. This will have additional later uses for example recording packaging waste for billing purposes, but also demonstrates an understanding and a control of your product development;
2. Specification which maps out the construction requirements, tolerances and demonstrates the quality and consistency of your product development;
3. Risk assessments – mandatory (some product areas e.g., toys it is a mandatory requirement) or voluntary recordings;
4. Safety Data Sheets for formulated products;
5. Product Manuals (that are not printed and supplied with the product) or online content (off-pack copy) e.g., online advertising or product write-ups.

1. 3^rd party endorsements e.g., FSC certificate of sustainable wood/paper supplied, quality endorsements…;
2. Notified Body registrations e.g., CPNP/SCPN registration for cosmetics or national poison centre for formulated products… If CERT is registering on your behalf as the market representative, this is the folder your registration confirmation will be saved in;
3. Confirmation of Extended Producer Responsibility (EPR) registration requirements.

1. Health and safety testing – mandatory. This needs to be carried out in a suitable accredited test house that is recognised in the market you are looking to sell in;
2. Performance testing – voluntary. This is recommended to be carried out by a suitable accredited test house, but some testing can be carried out in-house depending on your business size and capability…

Your online dashboard is the central hub for all your support and filing activities which links to your Product Schedule. The Product Shedule is the ‘Go To’ document to see at a glance the status of your products, but also to guide us as to which products to review and what markets to assess and approve a product for compliance with. For this reason, it is vital it is kept up to date and is the central driver for your projects.

You can request product reviews, specify targets and review priority order of your products from the Product Schedule. By specifying the immediate markets you require, you can save time and cost on the initial review. You are always welcome to add additional markets at a later stage for confirmation of product compliance. We actively encourage this as it means your export business is growing!

The filing can only be started once you have been granted access via Administrator or User Access to the folder.

Once you have completed the product information as per the video guidance and PDF guidance provided in the filing, then you need to follow the simple steps below:

1. Create a Product File as per instructions and demonstrated in the video on this page.

2. The file will not be touched until you invite your dedicated regulatory specialist to review your product.

3. When your Product File is complete and ready to be reviewed, ensure you have completed all the details on the Product Schedule. The Product Status column will confirm this and there is further support in the Product Schedule if needed.

4. Do not make any amendments while the product is under review. IF you need to make a change –  Then please contact your nominated regulatory specialist and confirm they are happy for you to update the file. This ensures data does not get missed in the review!

5. If changes are needed to your data submitted, this is normally communicated directly with you in the form of a checklist, but at the discretion of the approver can take the form of an email or a call if this more appropriate.

If your Product File is in order, it will be approved and a PDF certificate of approval will be emailed to you and a copy saved in the Product File.

6. The product is now released to be distributed to your nominated markets. If you have not specified a date you are looking to ship into the market, the  service will start with immediate effect. If you have requested to delay starting the representation service, the service will start on your nominated date. If you want to delay the service starting, please communicate this to your dedicated regulatory adviser as soon as possible so our systems can be updated accordingly.

Please refer to the FAQ page and PDF guidance in the filing for additional support on the filing process.