Services Index

Hi, welcome to CERT. We are passionate about your product

ensuring labels are technically correct;

having the correct languages where needed;

confirming it is safe and compliant.

supporting outdoor, household, personal, pet, food & supplements;

What is CERT?

CERT stands for Compliance and Evaluation of Regulatory and Technical.

Today’s market is global, with manufacturers and retailers under increasing pressure to ensure product regulatory and market compliance.
With experience from manufacturing through to international retail, we appreciate your time is valuable and so provide practical support that is tailored to your business needs.

By ensuring market compliance, we reinforce your product brand and help your business to grow.

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Services Index

Why use CERT?

How we work with you

Products We Support

Exporting your products

Product Representation in markets

Services

About CERT

Benefits

What is CERT?

Good service is obvious. Great service is knowing the market, understanding the technical requirements behind your products and "connecting the dots". Delivering the results that add value to your business.

Providing you with confidence in the market suitability for your retail products using clear, practical and systematic technical support. Products range from food and supplements, to pet food, formulated, fragrance, furniture, household, cosmetics and DIY...

Working with us can save you development time and avoid costly mistakes which can jeopardise your brand. Dealing with your product labelling to ensure market compliance and investigating any technical requirements you may have. This helps avoid pressures building before product launch.

We help ensure your product is safe with our comprehensive technical, legislative, translation and industry knowledge. Giving you confidence in your product compliance for the markets you sell to.

Small enough to care, but talented enough to produce the excellence you demand.

Overview of support ...

What is CERT?

We helps ensure your product is safe with our comprehensive technical, legislative, translation and industry knowledge. Giving you the confidence in your product compliance for the markets you want to sell to.

Small enough to care, but talented enough to produce the excellence you demand.

Overview of support ...

Summary of Support

Quality to us simply means that the customer returns, not the product.

Support we provide:
Regulatory
Product label checks
Specification approval
Labelling guidance
Services & Documentation
Market Representation for your exported products(Authorised Representation/Food Business Operator/Responsible Person) services
Supporting documentation development e.g. S.D.S., C.P.S.R., Nutrition…
Plus, a host of other services…

CERT is about removing barriers to markets and arming you with opportunity. We support mitigating your product risks and ensure market compliance, so you can be confident in your product and can focus on your core business.

We believe a good quality, correctly labelled product leads to strong business growth. With experience from manufacturing to retail, we can support your product development from design to point-of-sale.

Summary of Support

Quality to us simply means that the customer returns, not the product.

How we interact ...

CERT4 Intro 1

A connected perspective to your product development.

Where do we start?

Let’s start with a chat. Every business is different and we want to understand what makes you tick before we do anything else.

Where can we help you?

We’ll explore your goals. Looking at your intended markets and what you need to have in place to ensure your product is compliant.

What can we offer?

We’ll be your secret weapon behind the scenes. Helping with product legislation, market requirements and protecting your business brand.

Retail is a constant changing industry, but the approach is the same. We navigate the regulatory complexity, working out the requirements applicable to your product and the best way to get there quickly and effectively.
Customer experience starts at the point-of-sale and this is where CERT provide support. Ensuring your product is safe and compliant, with appropriate labelling to protect and reinforce your brand. Allowing you to focus on your brand development, clients and product growth.

Let's “join the dots” to make sure your development meets your requirements. Below is an explanation of how we interact with the 4 key touchpoints of business.

CERT Core4

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Product areas we support...

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Services Available

CERT Service

Business Areas we support:

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Overview of Services:

Our team of regulatory experts can evaluate your product artwork and provide an in-depth review, confirming compliance with your market requirements and addressing your technical concerns at the same time. We like to keep a finger on the pulse regarding any changes in compliance, keeping you aware of upcoming changes. So, you can ensure changes can be implemented without disturbing your supply.

Does your product label comply with the regulations for every market you are selling in?

Product labelling guidelines are subject to frequent updates from regulatory bodies. Referring to other products on the market can be ineffective, due to constant legislation changes and labelling commonly ingredient/composition driven. A new amendment missed can result in losses for example customs detaining stock, or product relabelling costs.

Additional information on support provided

We are always happy to offer advice and support for mandatory text, warnings, ingredient/composition lists, storage usage instructions and help with claim suggestions. A common feature overlooked is how readily translatable are your proposed labels? Is the marketing full of colloquial terms?

“A picture paints a thousand words” - could a description be replaced with a pictorial? This will later save on translation, which could occupy more label space resulting in a ‘fail-to-fit’ scenario, where there isn’t enough label space to fit in the necessary artwork. A universal label is always the ideal from a distribution cost perspective, but not always practical from a space perspective and varying legislation requirements in different markets.

Marketing is essential to attracting the right client. Getting it wrong not only risks reduced sales, but there can also be legal repercussions. Supporting you with the appropriate Advertising Code and the rulings of the Advertising Standards for your intended markets, we can work with you to create copy that is informative and persuasive, without being misleading. For example, a simple image of the product in the wrong surroundings, or incorrect claim can make your product non-compliant.

There is a shift away from traditional retail, as consumers embrace the convenience and savings of e-commerce. Depending on your product and the construction, there are certain aspects of information that will be mandatory to be displayed in online advertisements, for example chemical safety warnings (CLP) or textile composition… In addition to ensuring the claims and marketing being used are appropriate, we can help ensure that any mandatory product marking and information is present at the electronic point-of-sale.

Formulated products need supporting documentation to substantiate the safety and efficacy of your product. They normally also have specific mandatory information and layout requirements.

Support can range from ensuring ingredients used are safe and legal, risk assessments such as nutritional guidance for food, Cosmetic Product Safety Reports (CPSR), to creation of Safety Data Sheets (SDS) for general chemical formulations. We can provide you with formulation/nutritional guidance at any time during your development process to ensure that your product is safe, legal and capable of making the attention-grabbing claims you want.

CERT is happy to provide legal representation for your products in both the UK and all EU markets, having registered business in UK and Germany. This means we can support most products (non-food, supplements, food, pet food...) apart from medicinal products for both markets with no restrictions regarding selling platforms or distribution processes.

If you are looking for representation further abroad, please get in touch. We support international legislative requirements, but some of our customers need product representation further afield. So, we have contacts in the wider market who provide legal representation to support our existing clients we could introduce you to.

Apart from the common grammatical errors found with using auto-translation, there are also defined terms to be used in translation for certain product areas. Incorrect use of language can make your product labels non-compliant. There are also scenarios for example recycling, where a recycle in store statement is suitable in some markets, but others will have kerb-side recycling for that material and vice versa.

Translations are checked by our dedicated native speaking team, who are normally based in that market with legislative and product experience to provide a comprehensive solution to your translation requirements.

Additional information on support provided.

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Let's connect the dots...

Ready to talk about your project?

LET'S TALK

CERT Core4

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CERT Service

Business Areas we support:

Retailer

Import / Export

Trade Associations

Packaging Supplier

Test Houses

Manufacturing

Design & Graphics

Overview of Services: