Project reviews are only charged for once approval is complete. So, you can build up products in your own time in the online filing structure without incurring any cost. To keep the process flexible and user-friendly, the Project Schedule keeps a record of the status of all your projects along with confirmation when they have been invoiced.

Please note that if you terminate work on a product after we have carried out significant work but before an Approval is issued, we reserve the right to invoice for the work completed up to the termination date. We will issue an invoice for the work, payable in full within 28 days. Your dedicated regulatory consultant will determine what constitutes “significant work” based on time, resources, and effort invested.

Invoices raised will normally have supporting documentation attached, but feel free to raise any queries with your nominated regulatory expert or email [email protected].

Time savings can reduce your costs. By correctly filing and completing the Project Schedule, you can benefit financially. Providing more information upfront allows us to manage time more efficiently, avoiding chasing missing data that will increase time and costs.

At CERT, we strive to be flexible and accommodate different working styles, provided they contribute to efficient product development.

To prevent bottlenecks in your development process, we kindly ask that you communicate with us early to allow sufficient time for product reviews. The time required for approval depends on the complexity and completeness of the information provided.

If you have large volumes of SKUs for assessment we actively encourage you to communicate project timelines and help to stagger submissions to ensure we can control our resources appropriately. The more advanced notice you can provide us, the better service we can provide.

Our regulatory team is here to support your business, ensuring your products are technically sound, suitable for their intended markets, and minimise risks as much as possible.